I am passionate about leading teams to develop software and web applications for scalability, reliability and front-end usability, especially in the Payments space. I pair my technical abilities with a talent and excitement for developing good people into great engineers.
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Losing at Video Games
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Photography Binges
Petting My
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Being a Blue Apron Chef
Taking a Year to Knit a Scarf
Spelling in Canadian
Hulu March 2017 - Present
Spinning up the Content Platform Tools and Automation team, creating a backlog and delivering tooling and system healing for the Hulu content and metadata ingestion and delivery pipeline through a a broad investigation of the state of existing systems
Etsy December 2014 - March 2017
Led and expanded team of engineers, launching products such as Guest Checkout, payment processing in Eastern Europe and Asia, ApplePay and PayPal enterprise integrations, as well as improving stability and adding resiliency for payments services
Managed external Payments team efforts, including taxes, global payment and banking requirements, SOX compliance, as well as selection of and ongoing third-party vendor technical relationships
Worked closely with Product Managers, Product Marketing Managers and Engineering Managers across seniority levels to plan, staff and execute product development across the company
Recruited and developed engineers at several technical levels, helping reports further their careers with training and conference presentation, as well as advancement and internal mobility
Etsy April 2014 - November 2014
Architected and developed full API and shop inventory/statistics integration for the Etsy In-Person Payments Credit Card Reader, leading mobile engineers during integration and testing
Collaborated with Payments Support team to handle bugs, user-facing issues and to build custom tooling to improve workflow
Partnered with Designers, Product Managers and business leads to develop easy-to-use interfaces for new and existing features in purchase, billing and ledger management products
Etsy December 2012 - March 2014
Created highly-extensible, internationalized seller onboarding and bank disbursement integration for the Etsy Direct Checkout payment processing platform, enabling expanded reach from the US into 35 additional markets over the following years
Rebuilt system for bank disbursement to handle scaling, performance and reliability of third parties, significantly reducing maintenance and monitoring for payouts that have since reached tens of millions USD-equivalent per day
Cutler Infraware September 2008 - November 2012
Dealt directly with manufacturing industry clients to determine needs for data tracking systems and provide on-going support
Designed customized downtime tracking and real-time trailer yard management systems to significantly reduce retention costs and improve efficiency of a manufacturing plant shipping and receiving department
IBM March 2009 - January 2012
Led cross-team group on exploitation of Transactional Memory in future hardware platforms
Worked on wide variety of functional and performance improvements in a dynamic compiler with self-modifying code targeting multiprocessor environments
Developed new and improved compiler optimizations and low-level PowerPC code generation for Java applications, with a focus on thread-concurrent and atomic classes
University of Toronto 2007 - 2012 (ABD)
Thesis Focus: Pipeline Parallelization
Publication: JudoSTM: A Dynamic Binary Rewriting Approach to Software Transactional Memory, co-authored with Marek Olszewski and J. Gregory Steffan in Proceedings of the 16th International Conference on Parallel Architectures and Compilation Techniques (PACT) in Brasov, Romania September 2007
University of Toronto 2006
I strive to expand my innate people skills with training and exploration of different management approaches.
I have significant experience working in the payments field, building products to enable commerce for a wide audience.
I work closely with partners in product and marketing to staff and deliver the right products at the right times.
I have a long history of building robust, successful products and don't shy away from development as a manager.
My work has always considered the experience of users around the world. Products should have global reach.
Launch is not the end of product development. I work with support teams to make sure they have the tools they need.
Jeremy is what you hope for in every engineering hire. He's an excellent engineer who makes everyone else on the team better. He can lead a project on almost any part of the stack: backend, frontend, native. As a manager, his technical chops give him credibility and he's strong on the team building, coaching and stakeholder collaboration parts of management as well. His sense of ownership and generosity of spirit make him a leader you want people to emulate.
I hired Jeremy at Etsy in 2012 and worked closely with him for his ~4.5 year tenure there. He had a long string of needle-moving successes on projects where success was not guaranteed: In Person Payments (Etsy's credit card reader), International card processing and disbursements and Guest Checkout. The first two required solving completely new technical challenges and the last required rewiring 10 years worth of legacy code that assumed a signed-in buyer.
He also responded to countless incidents, minor, major and everything in between. You could feel the collective blood pressure drop when Jeremy would join the warroom.
As a manager Jeremy attracted and hired talented engineers and helped develop the engineers who were already on the team. He can manage people at any stage of their careers, from interns to staff level or above. He doesn’t shy away from the difficult conversations and decisions required to run a high functioning team. People enjoy reporting to him because he's a leader who will help them grow. Beyond his direct reports, he is comfortable and effective interacting with stakeholders from internal partners to executives to 3rd party vendors.
During one of our retrospectives, we were discussing our team values and Jeremy said he aspired for our team to be known as "fun and functional." That's a great description of Jeremy himself and the tl;dr; for this note. He's a kickass engineering leader and the sort of person you look forward to seeing every day.
Jeremy Cutler is an incredible leader and someone I would jump through hoops to work with again. He has the perfect pace where he knows when to slow down, drill in, and be thoughtful and when to kick it into gear and be hyper efficient. After spending time with Jeremy as his product partner, I now have a deeper sense of what an engineering manager can do. He has stretched my expectations with his communication skills, his generosity, and his ability to identify and work through a complex problem with a positive attitude. We were the perfect duo.
Whichever team gets to work with Jeremy next… you'll soon learn that you've won the lottery and that Jeremy's going to build a home for you.
Jeremy was my manager at Etsy for over a year, and in that time my career really blossomed. When I started working with Jeremy, I had only been working as an engineer for about a year, I was new to the payments team, and I had a lot of self-doubt. Jeremy was a strong advocate for me and gave me the opportunity to take on more and more challenging work, eventually making me tech lead of a large project. His encouragement and trust were invaluable. Jeremy opened a lot of doors for me, and I'm grateful to have had him as my manager.
Jeremy is also a stellar engineer. He was deeply knowledgeable about every part of the payments stack, from onboarding new sellers, to credit card processing, to disbursements. It was great to have a manager who understood the engineering work and underlying systems and who could contribute to architecture discussions.
Jeremy was my manager for my first year or so at Etsy. He's the rare mix of an enormously talented Engineer (with a capital E), a thoughtful and empathetic manager, and a genuinely fun person. At Etsy the only real complaint was that there wasn't enough of Jeremy to go around. He was a highly-desired resource technically, but also managed a challenging number of direct reports in the face of a rapidly growing team. And despite all that, he still found time to be one of the top contributors to irccat, the chatbot that was the glue in Etsy's chat-based social cohesion.
From the beginning, I respected Jeremy very much for the amount of latitude and flexibility he afforded me as a senior member of the staff. Some managers have a hard time being hands-off, but the thing that really made him stand out for me was when I had non-technical challenges adapting to Etsy's uniquely humane culture after many years at tech companies where no communication style was too pointed so long as your technical skills were sharper. Jeremy helped me grow more as a employee in a year of management than I have in my previous decade at less humane companies.
Jeremy was my first engineering manager out of school, and I could not have asked for a better experience. He was driven to make sure I always was able to work on things I cared about, and to understand both why my work was important, and how it fit into the larger engineering organization. Jeremy made it easy for me to get up to speed fast and contribute in more meaningful ways, always able to put me in touch with the right people to get a job done or learn how something works. In particular I got a lot of value out of our weekly 1 on 1 meetings, which were a reliable source of guidance -- both technical and otherwise -- regardless of what else was going on.
While I was initially Jeremy's only direct report, I saw him able to take more and more engineers under his wing as time went on -- it seemed as though you could come to Jeremy about anything in the engineering org, and he would already have some context. Even since he's left people continue to actively reference documentation he wrote.
I was lucky to have Jeremy as both a manager and a mentor, and I have full confidence that Jeremy will be able to push any team he is a part of to new heights.
I worked with Jeremy across a number of different projects while we were both part of the payments team at Etsy. During that time he transitioned from an "individual contributor" to a manager. He was a full stack engineer/manager and I a product manager.
Before Jeremy was a manager, he simply got work done while encouraging and mentoring the engineers around him. After Jeremy became a manager, he continued what made him successful before all the while being an excellent people manager and a voice of reasonableness regardless of the setting he was in.
If ever there was a "full stack engineer" Jeremy is/was that. He's practically a front-end wizard while also having a deep understanding for fixing/building reliable systems that helped keep payments running like butter. He required little oversight and continually showed a strong product sense.
All in, I would never, ever hesitate at the chance to work with Jeremy again. He's a true gem of a person in every setting.
Working with Jeremy was a privilege because I was spoiled by his level of skill and talent. As a product designer who was teamed up with Jeremy on several projects, I was impressed with not only his ability to problem solve complex back-end challenges, but also his ability to simplify and explain everything for me to understand. A genuine full stack engineer, Jeremy's back-end abilities are matched by his attention to detail on both the front-end implementation and the consideration of all the user scenarios. As a visual designer / user experience designer, I could not ask for anything more.
To me, Jeremy's biggest value is that he cares. He cares for the product he develops and about the people with whom he works. During my time at Etsy, Jeremy grew into a managerial role supporting other engineers. Even before this, he took the time to patiently mentor me. Jeremy helped me improve my front-end skills and taught me basic back-end development, all of which have made me a better designer.
In addition to Jeremy's technical and people skills, he is amazingly fun to work with. Collaborating together on a webcam that lets us see what lunches or snacks are available in the kitchen is only one of the many great experiences I had working with him. I'm jealous of anyone who gets to work with Jeremy, so much so that I hope that our career paths cross again. I would be very happy to work him in the future.
When you're looking for engineers, Jeremy is exactly who you hope walks through the door. He's smart, energetic, hardworking, ambitious, and able to dive into messy situations, figure out what's going on, and own them. I didn't report to Jeremy but it was a pleasure watching him move into being a manager, as empathic folks with both people skills and strong technical chops are a rare find. Jeremy is an asset to any organization lucky enough to have him.